Peace of Mind
We do not regard ourselves as selling accountancy and taxation services.
We are selling PEACE OF MIND.......
P ractice Assurance (Note 1)
E very fee quote includes unlimited ad hoc queries (Note 2)
A t the first meeting, and at all times, we will listen to your concerns
C hecklists ensure no deadlines are missed
E mail newsletter each week - all you have to do is register on this site
O ur business clients get More Bookkeeping Software - Free
F ees - spread the cost by using our Monthly Payment Scheme.
M ortgage references are always given high priority
I nsurance is available against fees for HMRC Enquiries
N o surprises! We will give you a fixed fee quote - and stick to it!
D id you know anyone can call themselves an Accountant? (Note 3)
Notes
1. Practice Assurance Practice Assurance is a scheme of practice review which applies to all Chartered Accountants in the UK (including the Channel Isles and the Isle of Man), the EU, Norway, Iceland and Liechtenstein who hold a practising certificate. It provides Chartered Accountants in practice with a framework of quality assurance principles to help them assess and develop their practices, offering practical support and advice.
Practice Assurance has been designed to demonstrate to the business community and the wider public the Institute's commitment to upholding and developing public standards that command public confidence.
2. Unlimited ad hoc queries
This means it doesn't cost extra to phone or email with those small queries or concerns that are bugging you
3. Anyone can call themselves an Accountant!
It's true! So be wary of who you are dealing with. Questions to ask:
| Ask your accountant |
David Hancock's answers |
| Are you qualified? |
Yes |
| Did you have to pass tough exams to qualify |
Yes |
| Did you train with a professional firm which instilled in you the concepts of service, professional ethics and integrity? |
Yes |
| Are you a member of a professional institute? |
Yes |
| Is entry to that institute by examination (you can join some by simply paying a fee)? |
Yes |
| Is your firm subject to inspection by your institute to ensure compliance with standards? |
Yes |
| Can clients complain to your Institute in the event of poor service or standards? |
Yes |
| Does your firm carry Professional Indemnity Insurance so that clients are protected in case you make an error? |
Yes |
| Are you prepared to tell clients what they need to hear, not what they want to hear - no matter what the consequences, even if this means risking losing a client? |
Yes |
| Do you have to comply with a programme of Continuing Professional Education, and if so is this required to be documented and is it subject to inspection? |
Yes |
| Do you have decades of experience? |
Yes |
| Have you represented clients during HMRC Enquiries? |
Yes |
| Do you have experience of larger businesses - which will be essential when your smaller/medium sized companies grow? |
Yes |
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